PickleBet Terms and Conditions

Welcome to PickleBet. These Terms and Conditions govern your use of picklebet.com, the Pickle Bet Application and all related services. By creating an account, placing a bet, entering a fantasy contest or otherwise using our platform, you agree to be bound by these terms in full. We are Puntaa Pty Ltd, an Australian proprietary limited company (ACN 601 575 240) trading as PickleBet, with our registered office in Darwin City, Northern Territory. When you see a withdrawal on your bank statement, it will appear under the name Puntaa Pty Ltd.

Our License and Governing Law

We hold a Sports Bookmaker licence issued by the Northern Territory Wagering Commission (NTWC), and all bets placed through our sportsbook are considered placed, accepted, received and processed in the Northern Territory. For residents of South Australia, our operation is additionally governed by a Code of Practice. Under our licence conditions, we maintain a separate bank account holding sufficient funds to cover all user account balances, protecting you in the unlikely event of insolvency. These Terms and Conditions, together with our General Betting Rules, Individual Sport, Esport & Novelty Rules and Racing Rules, are governed by the laws of the Northern Territory, Australia.

Eligibility to Use Our Services

To register with Pickle Bet, you must be at least 18 years old, or the age of majority in your jurisdiction, whichever is greater. You must also be a resident of, and physically located in, a jurisdiction where fantasy esports contests or sports betting are not prohibited. We use security measures to block access from restricted locations, and attempting to access our pay-to-play contests or betting markets from a prohibited jurisdiction is a breach of these terms. We reserve the right to deny access to anyone at our sole discretion.

• We do not permit employees, officers, directors, agents or their immediate family and household members to win prizes or receive payouts.
• We prohibit players, coaches, team management or officials from betting on or entering contests in the esports title they are associated with.
• We may restrict certain Australian state or territory residents from selected promotions unless their account predates the promotion.

Creating Your Account and Picklebet Login

When you register, we ask you to provide accurate personal information, and we verify your identity against third-party databases and credit agencies. Your Picklebet login must remain confidential, and only one unique personal device may be used to access your account. If we detect access from multiple devices, we may suspend your account and require device registration. We must verify your account within 14 days of opening it, or it may be closed automatically, and we may request additional documentation at any time.

Deposits and Payment Methods

At PickleBet, we accept Visa debit, Mastercard debit, PayID, Apple Pay and Google Pay; we do not accept credit cards. All payment methods must be registered solely in your own name — depositing with a third-party method allows us to suspend or terminate your account, void bets or contest entries and withhold winnings. Our minimum deposit requirement for withdrawing promotional winnings is A$10 / NZ$10 / US$10 / €10, though we apply individual deposit limits based on your account history and profile. Deposit fees, where applicable, are charged independently by your payment provider.

Withdrawals and Picklebet Withdrawal Times

We process withdrawals to a bank account or digital address registered in your own name. Where a card was used to deposit, we may require verification through a small confirmed charge or copies of both sides of the card before releasing funds. Our published picklebet withdrawal times mean eligible withdrawals are processed multiple times daily between 8:00 and 20:00 AEST, seven days a week including public holidays. We allow up to 5 business days to process funds back to your account, and depending on your bank, a further 1 to 5 business days may be needed for the funds to arrive. If your picklebet withdrawal time exceeds 5 business days without funds arriving, please contact our support team.

Maximum winnings are capped at AUD 100,000 per bet, with lower limits applying to specific bet types under our Racing, Sports and Esports Rules. Racing markets carry additional published caps, including a $100,000 limit per account on Quaddie, Treble and Daily Double combinations, and a $5,000 daily cap on Protest Payouts per player.

PickleBet Bonuses, Promotions and Bonus Codes

We offer a range of promotional tools at our sole discretion, including our Refer-a-Friend program, Deposit Incentives and Pickle Bet Bonus offers. To claim a picklebet bonus code, simply enter the relevant code where prompted during registration or deposit. Our picklebet deposit match promotions credit bonus cash once your qualifying deposit clears, and only one deposit match applies per promotion. All offers are limited to one account per household — accounts sharing an IP address, device or payment method are treated as related and only one may redeem a pickle bet bonus code.

Bonus cash credited through a Pickle Bet promo code must be used within 5 days, after which any unused balance is forfeited. To withdraw winnings generated from bonus cash, you must meet our turnover requirement: a minimum cash deposit plus the full bonus amount must be wagered at least once. Our Refer-a-Friend program, including any referral code, is currently offered only to New Zealand residents; both parties must verify their email and meet the minimum deposit requirement before rewards are credited. We keep records of every PickleBet promotion for at least 12 months, and we may cancel bonus cash, void bets or withhold winnings where we detect irregular betting patterns designed to exploit an offer.

Betting, Racing and Esports Rules

Through PickleBet sports betting, we offer markets across a wide range of sports and esports titles, including CS2, League of Legends, Dota 2, Valorant and Call of Duty, alongside thoroughbred, greyhound and harness racing. We also provide free-to-play and pay-to-play fantasy esports contests, where you build rosters and earn fantasy points from real player performance. Features such as Cash Out, Same Event Multi, Same-Race Multi and Past-the-Post Payouts are available subject to the conditions set out in our full Betting Rules, which take precedence over any conflicting summary provided here.

Accessing PickleBet on Mobile and Our App

We provide our services via desktop, mobile browser, and our PickleBet app, available on the App Store and Google Play; we do not distribute a picklebet app apk file outside these official stores, and we recommend avoiding unofficial downloads claiming to offer one. Our app mirrors the features available on picklebet.com, including live chat support and live esports streaming through our Twitch integration.

Responsible Gambling

We are committed to promoting responsible gambling and apply default self-limits to every account covering maximum stake, deposit and periodic spending amounts. You may reduce these limits at any time with immediate effect; increases are assessed at our discretion and carry a seven-day waiting period. We support self-exclusion, whether temporary or permanent, and recognise registrations made with the NTWC, SA Consumer and Business Services, or the national Betstop register. We display the Gambling Help Online number, 1800 858 858, throughout our platform.

Dormant Accounts and Account Closure

We classify an account as dormant after 12 consecutive months without deposit, withdrawal, bet or contest entry. We revoke any remaining bonus cash on dormant accounts and apply a monthly handling fee of $10 (AUD/NZD/USD) or €10, plus an annual fee of $50 or €50 due each 31 December. You may request closure of your account by emailing our support team, and we will action your request within approximately 7 business days.

Contact and Dispute Resolution

If you have a question about your account, a picklebet promo, or need help with a pickle bet sign up bonus, our support team is available via live chat and email at support@picklebet.com. We aim to give an initial response within 2 business days and resolve most queries within 10 business days. If you remain dissatisfied, you may escalate your complaint to our Management Team, and ultimately to the Northern Territory Wagering Commission, whose decision is final and binding.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We encourage you to review this page periodically. Continued use of PickleBet after changes take effect constitutes your acceptance of the revised terms.